Lucas BrennanWhen a pipe suddenly bursts or your basement starts flooding in the middle of the night, finding the best emergency plumber in Indianapolis quickly becomes your top priority.
Water damage can spread fast, ruining floors and even weakening parts of your home’s structure within hours if it is not handled right away. In a situation like this, waiting for business hours isn’t an option during a major supply line failure.
A reliable plumber who responds quickly helps protect your home and keep your family safe. Just as you might need deck repair after a storm or gutter repair before winter, emergency plumbing service is just as important when trouble strikes.
To make things easier, I reviewed the top local experts so you can find a trustworthy professional when you need help most.
How much do emergency plumbers charge in Indianapolis?
Emergency plumbers in Indianapolis typically charge between $150 and $500 for urgent service calls, though complex repairs like a burst pipe can easily exceed $1,000 depending on the severity of the damage.
| Service Type | Estimated Cost Range |
| Diagnostic / Service Fee | $150 – $250 |
| Emergency Drain Cleaning | $99 – $300 |
| Water Heater Emergency Repair | $150 – $750+ |
| Burst / Leaking Pipe Repair | $500 – $5,000+ |
1. Roto-Rooter Plumbing & Water Cleanup
Website: https://www.rotorooter.com/indianapolis/
Address: 5170 Commerce Cir
Contact: (317) 462-6811
Hours: Available 24/7
When raw sewage backs up into your basement on a holiday weekend, you need a company that can handle the entire situation from start to finish. Roto-Rooter stands out by going beyond simple pipe repairs.
They can handle cleanup, drying, and repairs, making a stressful emergency much easier to manage. They also do not charge extra after hours, so you will not pay more just because it happened late at night.
As one of the largest plumbing companies in North America, they have a big local fleet and advanced equipment that many smaller plumbers do not.
When I called during a freeze last winter, a technician arrived within an hour to stop a shattered supply line.
The quality of service, though, can depend a lot on the specific technician sent to your home.
Customer Reviews
Highly recommend!
David was a huge help replacing my outdoor spigot, which was badly corroded and leaking. He handled the job quickly, charged a fair price, and was professional and kind throughout. I also really appreciated that he let me watch and explained what he was doing – especially since he was there to get the work done, not field my million questions. Highly reccomend!!
- nicole walsh | Google Review
Jalen from Roto-Rooter was outstanding
Jalen from Roto-Rooter was outstanding. He came out on a Sunday night, quickly unclogged our pipes and toilet, and was extremely professional, friendly, and courteous. He explained everything clearly and left the area spotless when he was done. Truly great service—highly recommend Jalen and Roto-Rooter.
- Juan Cantillo | Google Review
2. Benjamin Franklin Plumbing of Indianapolis
Website: https://www.benjaminfranklinplumbing.com/
Address: 4040 Industrial Blvd
Contact: (317) 886-0567 or (877) 791-7751
Hours: Available 24/7
Waiting around for an emergency contractor who is running late only adds to the stress of a flooding home. Benjamin Franklin Plumbing of Indianapolis offers a punctuality guarantee, paying $5 for every minute they’re late.
Their service vehicles act as mobile warehouses, carrying enough parts to fix most issues on the first visit. Plus, they prioritize emergencies and keep crews on standby, even during holidays, without extra after-hours fees.
You also receive an exact, upfront quote before they begin any work, so there is no guesswork when it comes to pricing.
That said, it helps to be prepared for a more proactive approach from their technicians. Some customers say staff strongly push upgrades and memberships, which can feel overly sales-driven during stressful situations.
Customer Reviews
Rodney Smith was awesome!
Rodney Smith was awesome! He arrived on time, was very knowledgeable, professional and friendly. He went the extra mile and extra time to go pickup the part needed and came back and got me taken care of quickly. Thank you very much Rodney!!
- Amy Armstrong | Google Review
Very happy
Juan was awesome. Very professional. Very polite. Very knowledgeable. He laid everything out very simply so even I could understand it. I needed a valve replaced. He showed me the cost and the cost of putting a new one in. Gave me plenty of options. It was also a good price. Very happy. Glad I went with Benjamin Franklin. I really didn’t know and kind of picked at random.
- William Watkins | Google Review
3. Mr. Plumber by Metzler & Hallam
Website: https://mrplumberindy.com/
Address: 1033 3rd Ave SW, Suite 205
Contact: (317) 957-3531 or (833) 743-5728
Hours: Available 24/7
Finding a rapid-response team with deep community roots can be challenging in an industry largely dominated by national franchises. Founded in 1946, Mr. Plumber by Metzler & Hallam brings decades of local experience and reliable service.
They operate a true live local dispatch team and maintain a dedicated emergency crew every day of the year. This helps customers avoid the frustration of dealing with answering services used by many competitors.
Plus, they have a dedicated client assurance manager whose sole role is to advocate for you if a job does not meet their high standards. Their price guarantee also includes a written quote upfront for full transparency.
However, this level of service often comes at a higher cost. Customers we spoke with frequently note that the crew’s quotes are significantly higher than those of smaller local contractors.
Some clients also mention aggressive upselling during routine emergency inspections, which can feel overwhelming.
Customer Reviews
We were very satisfied
Scott arrived on time after calling ahead to notify me of his ETA. He listened to understand the problem history while doing a thorough inspection of the water softener and its installation. He predicted the problem accurately based on past experience and then replicated the problem in my prewsence to confirm his diagnosis. He worked up several alternative proposals and then talked thru the pros and cons of each. He left and was back within 45 minutes with the repair part and finished the job within 30 minutes. We were very satisfied.
- Brad Maggart | Google Review
5 stars!
Joe came out to our house today and helped us correct the set up on our water softener. He was quick, thorough, and pleasant. He was very knowledgeable, and we ended up signing up for the annual check up membership so that we don’t run into the same issues that led us to call WCA in the first place. 5 stars! Highly recommend their services!
- Colin Smith | Google Review
4. Hope Plumbing, Heating & Cooling
Website: https://www.hopeplumbing.com/
Address: 1919 E 52nd St
Contact: (317) 912-0222
Hours: Available 24/7
If you live in a historic Indianapolis neighborhood, you already know that standard repair protocols rarely apply to older plumbing systems. Hope Plumbing, Heating & Cooling specializes in vintage homes that many contractors avoid.
As officially designated Rheem Pro plumbers, their team has specialized training and priority access to advanced water heater technology. They also offer an emergency phone line to guide homeowners before a technician arrives.
For example, when one of our colleagues’ water heater failed late one evening, Hope’s live support walked me through safely shutting down the gas line.
While their phone support is a strong advantage, it is important to note that they do not always dispatch technicians immediately overnight.
Some recent customers also mentioned that less-experienced technicians occasionally handle calls, which can lead to diagnostic mistakes and occasional issues with property cleanliness.
Customer Reviews
Had Cwinton come out and fix a pax pipe leak
Had Cwinton come out and fix a pax pipe leak. He was pretty funny and chill, no complaints here. He did help point out some issues with the pipes having small ones go into big ones and then back into small which is a good catch and future thing we’ll get fixed later but overall this was a good repair. The company seems nice and has good communication about appointments and questions. Got some before and after photos included but the after photo doesn’t show all that got repaired, just the bit with the specific leaking spot.
- Flamboyant Potato | Google Review
Very satisfied customer here!
I just want to give my technician Julian Nitz an outstanding review! Very satisfied customer here! Julian ran into some problems but took them in stride! He put in the extra time and effort to make sure not only was the job done! But, that I was satisfied before he went home. I would recommend this outstanding technician and human being to anyone on here! Thanks again Julian! I’d be delighted if our paths crossed again! Hopefully on better circumstances. Good luck in your future endeavors and thank you again!
- Paul Nyberg | Google Review
5. Plumber Near Me LLC
Website: https://www.plumbernearmellc.net/
Areas Served: Indianapolis and nearby areas
Contact: (317) 854-5732; [email protected]
Hours: Available 24/7
When water is quickly damaging your property, waiting hours for a callback is simply not acceptable. Plumber Near Me LLC addresses this concern by guaranteeing a response to any website inquiry within thirty minutes.
As a family-owned business, they operate with transparent values and avoid aggressive upselling, unlike larger plumbing franchises.
They focus on fast response to major issues such as shutoff failures and pipe bursts.
Plus, if your situation requires another type of service, the owner may personally connect you with trusted local professionals from their network.
While their emergency response is a strong point, scheduling non-urgent weekend maintenance can be difficult. Their business hours end at five each day, and they are closed on Sundays.
Since the company was established in 2022, it does not yet have the long-standing history of older Indianapolis providers. It also currently does not hold formal accreditation with the Better Business Bureau.
Customer Reviews
Plumber Near Me LLC was absolutely amazing!
Plumber Near Me LLC was absolutely amazing! We had our sump pump fail and they came out the same day we called to install a new pump and a battery back up pump! They were knowledgeable and fair pricing! They will definitely be our plumber from now on!! Thank you for your help!
- Kelly Rence | Google Review
Everything works perfectly!
This company responded to me and my pregnant wife immediately during a failure and they were out same day. The technician answered all of our questions and was very quick and clean with his work. Everything works perfectly!
- Rex Buckley | Google Review
