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The 5 Best Pet Shops in Indianapolis Every Pet Owner Should Visit 

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We extensively test and research all services we review. Here's why you can trust us.

Product Quality and Selection: We examined the variety of premium foods and specialized items available. Stores offering high-quality and durable goods scored higher on our list.

Staff Expertise and Guidance: Helpful employees make a huge difference for new pet parents. We prioritized locations where the team provides personalized care advice.

In-Store Experience and Cleanliness: A welcoming environment is crucial for both humans and animals. We looked for clean layouts and organized display areas.

Service and Value Additions: Many locations offer extra perks like delivery and loyalty programs. These convenient additions provide excellent long-term value for regular shoppers.

Keeping your furry companions healthy and happy is something every pet parent takes seriously. The best pet shops in Indianapolis make that easy, offering everything from premium nutrition to specialty accessories tailored to different needs. 

You’ll also find an impressive variety around the city, from large aquariums full of vibrant marine life to charming dog bakeries with fresh, pet-friendly treats

If your companion is due for a little refresh, there are plenty of trusted pet grooming services nearby that can help them look and feel their best. 

If you’re not sure where to go, here’s a closer look at some of the top local spots where quality products and helpful advice come together for your beloved pets.

1. The Reef Aquarium Shop

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Website: https://reefaquariumshop.com/

Address: 5613 North Keystone Avenue, Indianapolis, IN, 46220

Contact: 317-253-9695

Hours: Mon-Fri 10:00 AM – 8:00 PM, Sat 10:00 AM – 7:00 PM, Sun 12:00 PM – 6:00 PM

Aquatic enthusiasts often struggle to find a reliable source for freshwater fish and corals. The Reef Aquarium Shop solves this problem by acting as a complete aquatic specialty store that has served the community since 1965. 

The range really impressed us when we visited. You can find everything from intricate terrarium plants to full tank setups in one visit.

The team even offers tank delivery and maintenance services for larger setups.

We also appreciate their dedication to educating customers. A local hobbyist we spoke with recently mentioned that the staff actively discourages the purchase of unsuitable fish to ensure the animals thrive. 

Their focus on the pets’ welfare over sales is honestly commendable.

The livestock selection is vast too, but make sure to ask about their return policy. Customers have noted that the store occasionally issues partial store credits instead of full cash refunds.

Pros

  • Extensive aquatic livestock selection
  • Complete aquarium equipment stock
  • Highly knowledgeable staff
  • Established local presence since 1965

Cons

  • Partial refunds instead of cash
  • Inconsistent customer service responsiveness

They were reasonably priced and healthy

None of the big box pet stores had the Pearl Goramies that I wanted for my aquarium.  The Reef had them and they were reasonably priced and healthy.  I got three of them and nine Candy Cane Tetras and five Bandit Cory’s.  They’re selection is very good.  Highly recomend.

Allison Dalton, Google Review 

Our local shops are good

We go out of our way to fulfill our aquarium needs here. Our local shops are good, but lack quality educational information on aquarium pet/plant care. I’d consider ourselves very knowledgeable, but they can answer any questions with accuracy. Always impressed with their selections. They have amazing fish in stock. Highly recommend!

Trish A, Google Review 

2. Hollywood Feed

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Website: https://locations.hollywoodfeed.com/indiana/indianapolis/1300-e-86th-st/

Address: 1300 E 86th St #28, Indianapolis, IN 46240

Contact: (317) 843-9210

Hours: Mon-Sat 9:00 AM – 7:30 PM, Sun 10:00 AM – 6:30 PM

Hollywood Feed is a reliable option for pet owners with sensitive dogs or cats. They’re really good at providing personalized nutrition advice through their specialized staff. 

The team helps match premium foods to your companion’s specific age and activity level, making it easier to find the right diet for your pet.

This location also carries trusted health-oriented brands alongside a generous customer satisfaction guarantee. If a product fails to meet your expectations, they offer a hassle-free replacement or refund. 

Plus, you get the benefit of a competitive price match guarantee and convenient same-day delivery options.

Just note that Hollywood Feed focuses heavily on canine and feline products, so reptile or bird owners will need to look elsewhere. 

While we were greeted warmly when we visited, some shoppers have mentioned a lack of proactive greetings from staff upon entering the building.

Pros

  • Strong customer satisfaction guarantee
  • Competitive price matching
  • Convenient same-day delivery
  • Valuable loyalty savings program

Cons

  • Primarily dog and cat focused
  • Occasional lack of initial staff greeting

We have found great advice and support 

Highly recommend this as our favorite pet place!   My two dogs and I adore this store and all the staff!!!  😀💗🐾. Knowledgeable, friendly, wide selection—all the pets and treats for Chance & Journey!   We have found great advice and support regarding food, leashes, treats, collars, chewies and most recently shampoo for skin issues. They have kangaroos bites, which are 100% kangaroo and crunchy to consume, which helps Chance on his restricted diet and large appetite!   Grateful

Laura Dailey, Google Review 

Service was friendly. 

I shopped there for the first time. The quality and availability is good. The prices were comparable to other pet supply chains but better selection. I used curb pick up which was very convenient. Service was friendly. I would recommend this store.

Lisa Butler, Google Review

3. Three Dog Bakery

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Website: https://www.threedogindy.com/

Address: 444 Massachusetts Ave, Indianapolis, IN 46204

Contact: (317) 238-0000

Hours: Mon-Fri 10:00 AM – 9:00 PM, Sat 9:00 AM – 9:00 PM, Sun 9:00 AM – 6:00 PM

Three Dog Bakery is a unique boutique offering fresh-baked treats and all-natural snacks designed specifically for dogs. Their display cases feature items like customizable cakes and dog-friendly ice cream.

A fellow dog owner we chatted with raved about the custom birthday cake she ordered here, noting how much her golden retriever loved the wholesome ingredients. 

The bakery environment also creates a highly engaging shopping trip that typical retail spaces simply cannot replicate. You can easily find grain-free options alongside traditional dessert-style snacks.

That said, the service quality can fluctuate during busier hours. Employees sometimes focus heavily on baking tasks, which leads to slight delays for waiting customers.

Pros

  • Unique dog bakery concept
  • All-natural ingredients
  • Custom celebration cakes
  • Pet-friendly retail environment

Cons

  • Service consistency varies
  • Staff distraction during busy periods

Store is well thought out

What a great place, for pets and their people! The store is well thought out, with lots of specialty items and great collars, harnesses, leashes, and some seasonal bandanas. The bakery items are a real huge  hit, and you see people and pets get excited when they purchase them. There are terrific premium pet food options and staff is knowledgeable  in helping  with questions.

Chihuahua Rescue Martha Piercefield, Google Review 

Adorable section for pet birthdays

what a great pet store! they have a great selection of leashes, collars, toys, and most importantly, treats!

we picked up some bulldog bars and cannolis today and both were a HUGE hit.

they also had an adorable section for pet birthdays… hats, candles, etc. beyond adorable.

staff was friendly and helpful!

Mariah Grove, Google Review 

4. Bird Fever

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Website: https://birdfever.com/

Address: 5921 E 86th St, Indianapolis, IN 46250

Contact: 317-845-7823

Hours: Mon-Tue & Thu-Sat 10:00 AM – 6:00 PM

Avian companions require highly specific care and socialization to thrive in a home environment. Bird Fever stands out as an exclusive exotic bird shop focused on hand-raised and well-socialized parrots. 

They ensure every baby bird is fully weaned before going home with a new family.

The facility features an in-store nursery where prospective owners can interact with the animals and learn about proper handling. Staff members also provide ongoing support and detailed nutrition guidance for first-time buyers. 

You can even book specialized services like beak trimming and Deoxyribonucleic Acid (DNA) testing on-site.

While the educational aspect is fantastic, some visitors have raised concerns regarding cage maintenance. A few shoppers noted that the store’s cleanliness standards do not always meet expectations during peak visiting hours.

Pros

  • Specialized exotic bird expertise
  • Well-socialized baby parrots
  • Comprehensive educational support
  • In-store grooming and DNA testing

Cons

  • Store maintenance concerns
  • Occasional animal condition critiques

Birds are gorgeous 

This place is part aviary, part pet supply store, and all fun! The birds are gorgeous and the owners were so friendly and courteous! We were stunned by our newest favorites “Blueberry” and “Jackie,” the enormous blue Macaws! Please be respectful of these truly awe-inspiring living beings and remember it’s not a petting zoo – they are living, breathing animals and deserve our adoration without provocation! We enjoyed our visit and we will be back!

Nick ONeill, Google Review 

What a great selection

A family friendly store, run by all the members of the family! A very polite little girl even held the door for us.  Appreciate the bulk food, what a great selection, and substantially cheaper then the chain pet stores.  They can trim toe nails, and wings in a jiffy.  So glad we happened on them when we bought our cockatial years back.

Dan Valleskey, Google Review

5. Petco

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Website: https://stores.petco.com/in/indianapolis/pet-supplies-indianapolis-in-285.html

Address: 7565 US 31 S Ste A-01, Indianapolis, IN 46227

Contact: (317) 881-4021

Hours: Mon-Sat 9:00 AM – 8:00 PM, Sun 10:00 AM – 8:00 PM

Managing multiple appointments for your pet’s health and grooming can take up your entire weekend. Petco simplifies this process by serving as an all-in-one care destination with veterinary clinics and retail supplies under one roof. 

Here, you can easily schedule affordable vaccinations or routine wellness exams while picking up your weekly kibble.

This large national network also provides reliable consistency and convenient app-based scheduling for busy families. Their grooming department includes a thorough health check to ensure your dog stays safe during their haircut. 

Budget-conscious shoppers can also take advantage of the self-service wash stations and the Vital Care loyalty program.

That said, the large-scale retail environment sometimes leads to inconsistent customer interactions. Buyers should also prepare for unexpected veterinary costs if health issues arise shortly after bringing a new animal home.

Pros

  • Comprehensive all-in-one services
  • Affordable veterinary clinics
  • Convenient online appointment booking
  • Nationwide location network

Cons

  • Inconsistent service experiences
  • Potential for unexpected vet expenses

All are friendly and willing to help!  

I just started shopping at Petco.  It was always pet smart.  Your employees are who keeps me coming back!  All are friendly and willing to help!  Special shout out to Darrin!!  He really knows his fish!!  He goes over and above to help you!  Your manager is awesome too!  Can’t remember her name ☹️!

Lori Coon, Google Review 

Nicest employees 

Libby Jakob and others are extremely helpful and easily the nicest employees of the local pet shops. Can’t be understated that I’ve had nothing but great customer service here, above and beyond others.

Only bad side is there are only like two people working in the store at all times which is no fault of the employees.

Turt, Google Review